We currently collect and process the following information:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Information will be processed using Super Control, a third party booking engine and also Holiday Rent Payment for the processing card payments.
We will not share your data with any other third party for data gathering or marketing purposes.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your information is securely stored.
We keep all guest profiles on our system for 3 years on our booking system. We will then dispose your information by deleting profiles.
Credit card details are not retained our system. Holiday Rent Payment are the processor and provide an abbreviated version on our system in the format 1234-XXXX-XXXX-1234.
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@themanse.scot if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us at info@themanse.scot
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: www.ico.org.uk
Thank you for choosing us!
Take a look through our handy, downloadable guest directory for an easy guide to your stay.
Thank you for getting in touch
We’ll respond as soon as we can! In the meantime why not take a look through our FAQs – for everything you need to know about staying at The Manse.
